Support
For Trial Staff Only
The CertiScan team does not handle patient support issues. The contact information on this page is for trial staff only. If you are a patient in a clinical trial and you need help or support, please contact your study team.
Contact Methods
Email: support@informationmediary.com
Call the Help Desk: 1-844-543-8400 (Toll-Free)
Help Desk Hours of Availability
Monday through Friday
10:00 am to 4:00 pm EST/EDT