Skip to main content


For Trial Staff Only

The CertiScan team does not handle patient support issues. The contact information on this page is for trial staff only. If you are a patient in a clinical trial and you need help or support, please contact your study team.

Contact Methods

Call the Help Desk: 1-844-543-8400 (Toll-Free)

Help Desk Hours of Availability

Monday through Friday
10:00 am to 4:00 pm EST/EDT